04 — QuestionsBefore you pay,
everything should be clear.
Short answers about free features, the trial, cloud limits and plan capabilities.
01Can I use ReplayBox for free?
Yes. Recording recent gameplay, built-in trimming, MP4 export and storing videos on your computer are available on the free plan. You can upload screenshots for free; each collection is kept for 7 days after upload. Video uploads are available during the trial and on paid plans.
02How long do screenshot links remain available?
On the free plan, for 7 days after upload. On a paid plan, throughout the plan and for another 30 days after it ends. Purchasing or renewing a paid plan cancels deletion of screenshots that still exist. Local files on your computer are not deleted.
03When does the free cloud trial start?
Отсчёт 7 дней начинается после первой успешной загрузки видео или скриншота, а не после регистрации. Для теста доступно until 10 видео общим объёмом 2 GB; скриншоты можно загружать без ограничения общего количества. Банковская карта не требуется.
04How is occupied cloud storage calculated?
Paid plans count the total size of available cloud videos and unfinished uploads. Deleting a video frees up your allowance. The free trial counts all successful video uploads over the entire trial: deleting a file does not restore the used upload or storage allowance.
05What does the video retention period mean?
On a paid plan, videos are kept throughout the subscription. After it ends, links and downloads continue to work for another 30 days. Renewing during that period cancels deletion.
06What happens if I downgrade?
Uploaded videos are preserved even if the occupied storage exceeds your new limit. New video uploads remain unavailable until you free up enough space or choose a plan with more storage.
07What happens if my cloud storage is full?
On a paid plan, new video uploads become available after you delete unneeded videos or upgrade to more storage. Deleting files during the free trial does not restore its allowance; a paid plan is required for new video uploads after it is exhausted. You can continue uploading screenshots. Existing videos remain available.
08Which plans include timestamps?
Key-moment markers are available on all paid plans and during the free trial. They let recipients jump straight to the relevant episode on a video page.
09Do I need a separate video editor?
No. Clip trimming and final MP4 creation happen inside ReplayBox and are included in every plan.
10Can I request custom limits?
Yes. A custom plan can include cloud storage starting at 100 GB and other settings tailored to your needs.